LEGAL & COMPLIANCE
Privacy Policy
Last Updated: June 22, 2026
At Local Market Pro (localmarketpro.ca), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our marketing infrastructure, or engage with our automated communication systems.
This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and applicable provincial privacy regulations.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with an individual or local business entity ("Personal Data").
Voluntary Information: Name, job title, business name, phone number, email address, physical address, and any specific business details you submit via our discovery forms, audit requests, or calendar booking links.
Automated Communication Data: If you interact with our automated systems (SMS, email sequences, web chat widgets), we collect the text of those messages, timestamps, phone numbers, and delivery statuses to ensure communication fidelity.
Technical and Analytics Data: IP addresses, browser types, internet service providers (ISPs), referring/exit pages, operating systems, date/time stamps, and clickstream data collected automatically via cookies and tracking pixels.
2. How We Use Your Information
Local Market Pro utilizes your data strictly to fuel our business growth infrastructure and provide high-tier marketing services. We use it to:
Build, customize, and deploy tailored client-acquisition systems for your business.
Trigger automated communication workflows (e.g., instant text message follow-ups, appointment reminders, email newsletters).
Analyze website traffic to improve user interface design, page load speeds, and content relevance.
Prevent fraudulent activity, secure our networks, and enforce our service agreements.
3. Data Processing and Third-Party Disclosures
Local Market Pro does not sell, lease, or rent your database or personal information to third parties. To deliver our infrastructure efficiently, we share data only with highly vetted, industry-standard third-party sub-processors, which may include:
Customer Relationship Management (CRM) and cloud-hosting platforms.
Telephony and SMS gateway providers (compliant with standard A2P 10DL carrier regulations).
Email delivery networks and analytical software providers.
All such third parties are bound by strict contractual obligations to maintain data confidentiality and security, and they are prohibited from using your data for any unauthorized secondary purposes.
4. Data Retention and Security
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
We employ industry-standard administrative, technical, and physical security protocols (including SSL encryption, secure access controls, and regular network audits) to mitigate the risk of loss, unauthorized access, or disclosure. However, please note that no digital storage system or transmission over the internet can be guaranteed as entirely infallible.
5. Your Rights & CASL Compliance
In strict adherence to CASL, we only send commercial electronic messages (CEMs) to individuals who have provided express or implied consent. Every promotional email or SMS we send includes a clear, automated "Unsubscribe" or "STOP" mechanism.
Under Canadian law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request permanent deletion.
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Privacy Questions?
Have questions about your data? Reach out to our privacy officer to exercise your data rights, request updates, or ask any questions regarding how we handle your personal information.
